Help Center
Choose your role to see how PaysClip works.
For Customers
How do I get a coupon?
Log in or register as a customer, open a campaign from Discover or Clips, and claim the coupon. You get a QR code to show at the shop.
How do I use my coupon at the shop?
Show your QR code to the cashier. The QR refreshes every 30 seconds, so if the cashier says it expired, refresh it and show it again.
When do I get the shop's bonus?
You get the shop's bonus the first time you redeem a coupon with a purchase at that shop. Visits without a purchase and repeat visits do not earn that shop's bonus. The amount is set by the shop and added to your points when the cashier redeems your coupon. Your history shows it as Bonus from the shop's name.
What is the Welcome Offers card on my dashboard?
On your first redeemed coupon at a shop you can follow PaysClip and the shop on social media, rate the shop on Google Maps and on PaysClip, and upload a clip. These steps are optional and do not earn points by themselves.
How do I upload a clip?
After a shop has redeemed your coupon, open Upload Clip from your dashboard. Choose an MP4 video up to 25 MB and add a title. The shop's cashier reviews it. You can upload up to 3 times per visit.
Do I get points for a clip?
Only if the shop offers a clip bonus and approves your clip. The bonus is added once per visit. If your clip is not approved, your dashboard shows the reason and you can upload again.
What are the monthly PaysClip rewards?
PaysClip also runs a monthly rewards program for verified, scanned visits: a welcome bonus, a bonus for 3 visits a month, top visitor rewards and an explorer bonus, with a monthly cap per person. Details are on the home page.
For Businesses
How do I start a campaign?
Register as a business, add Ad Credits, then create a campaign from your dashboard. You set the discount, the number of coupons, promoter points, customer reward points and a clip bonus per coupon. The total is taken from your Ad Credits when the campaign is created.
What do the points fields mean?
Promoter points go to the promoter for each coupon. Customer reward points are the bonus your customer gets on their first purchase at your shop. The clip bonus is paid to a customer when your cashier approves their clip. You can set the clip bonus to 0 if you do not want to pay for clips.
How do I add cashiers?
Open Manage Cashiers in your dashboard and create a cashier account. Cashiers log in at paysclip.com/cashier/login. Each cashier only sees your shop's coupons and clips.
How do cashiers redeem a coupon?
The cashier opens the redeem page, scans the customer's QR or enters the code, enters the bill amount and confirms. A purchase below your minimum amount is refused.
How are clips approved?
Customer clips for your shop appear in the cashier's Reel Review page. Approving a clip publishes it on PaysClip and pays the clip bonus you set, once per customer visit. Rejecting pays nothing and the customer sees the reason.
For Promoters
What do promoters do?
Promoters share campaign clips on their social media and earn points for every coupon claimed through them.
How do I start?
Register as a promoter, pick campaigns from your dashboard and share their clips with your followers.
For Cashiers
How do I log in?
Go to paysclip.com/cashier/login and sign in with the phone number and password your business created for you.
How do I redeem a coupon?
Scan the customer's QR or type the code, enter the bill amount (0 if they did not buy anything) and confirm. If the QR has expired, ask the customer to refresh it.
How do I review clips?
Open Reel Review. You only see clips made for your own shop. Approve a clip that is suitable to post, or reject it with a short reason the customer will see.
Still stuck? Contact us.